Question 1

How much does an electrician cost?

Accepted Answer

For this demonstration site, pricing is indicative only. In practice we quote per job rather than per hour: a socket or light replacement is a small fixed fee, a consumer unit upgrade is a half-day price, and rewires are priced from a survey. Every quotation is itemised in writing before any work is booked.

Question 2

Do you offer emergency call-outs?

Accepted Answer

Yes. The emergency line is monitored 24/7 for total power loss, repeated tripping, burning smells, exposed conductors and water ingress near electrics. We triage the risk on the phone, tell you how to make the property safe, and give you a realistic arrival window.

Question 3

Are you fully insured?

Accepted Answer

Yes — public liability and professional indemnity cover are held and evidence can be supplied to homeowners, landlords, managing agents and commercial clients before work begins. Insurance details on this demo site are placeholders.

Question 4

Do you provide electrical certificates?

Accepted Answer

All notifiable work is issued with the appropriate certification: Electrical Installation Certificates for new work, Minor Works Certificates for smaller alterations and EICRs for condition reports. Copies are emailed and a printed pack is left on site.

Question 5

Can you install EV chargers?

Accepted Answer

Yes. We survey the incoming supply, earthing arrangement and cable route, then specify a charge point matched to your vehicle and driveway. Load management is configured so the charger never competes with the rest of the property.

Question 6

Do you work with landlords and businesses?

Accepted Answer

Regularly. Landlords use us for portfolio-wide EICRs and remedial scheduling; commercial clients use us for planned maintenance, emergency lighting, fixed wire testing and fit-out works arranged around opening hours.

Question 7

How quickly can you attend?

Accepted Answer

Emergencies are prioritised the same day wherever possible. Routine surveys are typically offered within 48 hours and booked installation slots usually follow within one to two weeks, depending on materials. (Demo timings.)

Question 8

Do you provide free quotations?

Accepted Answer

Yes. Consultations and site surveys are free with no obligation, and you receive a fixed written quotation afterwards. If a job turns out to be simpler than expected, we say so rather than inflating the scope.

Question 9

Which chargers do you install?

Accepted Answer

Untethered and tethered 7.4kW single-phase units from mainstream manufacturers, plus 22kW three-phase where the supply allows. We recommend based on your vehicle's on-board charger rather than headline kW figures.

Question 10

Will my supply take a charge point?

Accepted Answer

Most modern homes will, but the survey checks main fuse rating, earthing arrangement and existing demand. Where capacity is tight we fit load-managed units that throttle charging automatically instead of tripping the supply.

Question 11

How long does installation take?

Accepted Answer

A straightforward home installation is a half-day to a day. Longer cable runs, garage feeds or ducting under driveways can extend that, and the quotation always states the expected duration.

Question 12

Do you install workplace charging?

Accepted Answer

Yes — from a pair of staff bays to multi-bay car parks with metering and access control. We design in dynamic load management so charging never affects site operations.

Question 13

What certification do I receive?

Accepted Answer

An Electrical Installation Certificate for the new circuit, commissioning records for the charge point and manufacturer registration for the warranty.

Straight answers about cost, certification and response times

Working with Apex Electrical

EV charger questions

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